Route eligible paid order lines to your existing suppliers
and bring tracking back to your store.
Both stores use Shopify. Suppliers keep their own
catalog and prices.
FulfillRelay ReturnsCustomer returns · Free plan available
Same order. A connected supplier workflow.
From payment to tracking returned, see how FulfillRelay keeps your orders flowing and your store in control.
The corresponding supplier order is created. The supplier still decides whether to accept it; supplier payment is a separate checkout.
Example workflow
Customer paid
Created · payment pending
See how your handling time could change with a connected workflow.
Adjust the inputs to estimate handling time for your store.
Example workflow
500 × (6 − 2) ÷ 60Allocate setup time to this month. For support and exceptions, enter only extra time compared with your manual workflow; exclude time already in review. Enter both fields, including 0 when appropriate. Leave blank if unknown.
One order can contain several lines. Quantity within one line is not counted again. Setup and extra work are not included.
More time for customers, growth, and what matters.
66.7% of 50.0 baseline hours (estimate).
Map a single SKU, route eligible paid orders,
and see tracking flow back to your store.
Retailer plans cover order routing and tracking.
Suppliers can install free and work in their own store.